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Accessibility Policy & Statement


We at Focus Disability Advocates, Inc. are working to make our site www.focusdisabilityadvocates.com accessible to people with disabilities.

This statement was last updated on August 28, 2026.

Accessibility adjustments on this site

We have adapted this site in accordance with WCAG 2.1  guidelines, and have made the site accessible to the level of AA. This site's contents have been adapted to work with assistive technologies, such as screen readers and keyboard use. As part of this effort, we have also:

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  • Used the Accessibility Wizard to find and fix potential accessibility issues

  • Set the language of the site 

  • Set the content order of the site’s pages

  • Defined clear heading structures on all of the site’s pages

  • Added alternative text to images

  • Implemented color combinations that meet the required color contrast

  • Reduced the use of motion on the site

  • Ensured all videos, audio, and files on the site are accessible

  • Alternative Formats: We will provide intake forms, correspondence, and informational materials in alternative formats (e.g., large print, accessible electronic documents, or verbal reading) upon request.​​

Third-Party Content & Integrations

Our website and services may incorporate third-party content, plugins, portals, or software (such as payment processors, document signing platforms, or mapping tools). While we encourage third-party vendors to provide accessible and compliant content, we do not directly control third-party technical implementations.

If you encounter accessibility barriers on any third-party tool integrated into our site, please notify us so we can work with the provider or offer an alternative solution.

Requests, issues, and suggestions

If you find an accessibility issue on the site, or if you require further assistance, you are welcome to contact us through the organization's accessibility coordinator:
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Randi E. Lappin
(423) 225-4439
randilappin@focusdisabilityadvocates.com

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